We performed a comparison between Comodo RMM and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the auto containment feature."
"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"Kesaya is highly configurable."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"This solution is our RMM tool and we love the deployment features."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"They should integrate email security in the same solution."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."
"I believe we should include a VSA license to provide complete endpoint management."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The user interface is somewhat outdated."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"Sometimes, the product misinterprets the functionality of a machine."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The solution is hard to use at first until you understand how it works."
Comodo RMM is ranked 11th in Remote Monitoring and Management (RMM) with 3 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Comodo RMM is rated 8.4, while Kaseya VSA is rated 7.6. The top reviewer of Comodo RMM writes "Great remote controlling and monitoring features with a competitive price". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Comodo RMM is most compared with NinjaOne and Atera, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Comodo RMM vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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