We performed a comparison between Kaseya VSA and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The remote support is the most valuable aspect of the solution."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"The solution was scalable."
"I like the data collection."
"The solution is highly scalable."
"I like a lot of the reporting capabilities and baseline configurations."
"It lets you know what your infrastructure is like and what state you are in."
"With the right administrator, application deployment can do wonders."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"This solution helps us by automating the patching of our system."
"It's helped us solve problems surrounding patching, installing, and reporting different patches, etc., on the virtual machines."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"It's very difficult to update the third-party software on every device."
"The user interface is somewhat outdated."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The audit and KNM tools could improve."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"In spite of us being a premier customer we find the support unsatisfactory."
"This solution should be simpler, and more consistent across modules/sections."
"The solution does not support remote devices so the CMG is still required."
"Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI."
More Microsoft Configuration Manager Pricing and Cost Advice →
Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Configuration Manager is ranked 1st in Patch Management with 78 reviews. Kaseya VSA is rated 7.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kaseya VSA is most compared with ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and NinjaOne. See our Kaseya VSA vs. Microsoft Configuration Manager report.
See our list of best Patch Management vendors.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.