We performed a comparison between Cynet and Cortex XDR by Palo Alto Networks based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some customers were impressed with Palo Alto support, while others reported mixed experiences.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning.
Pricing: Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features. Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Cortex XDR creates value by ensuring system and data security rather than a financial return on investment.
Comparison Results: Our users favor Cynet over Cortex XDR. Cynet offers an all-encompassing cybersecurity solution, equipped with cutting-edge ransomware detection, protection against threats, SOC monitoring, and an easily navigable interface. Users praise Cynet for its swift and customized setup process tailored to individual customer requirements. Cortex XDR receives varying opinions regarding its initial setup, pricing, and customer support, with some users finding it complex and costly.
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"Microsoft 365 Defender is simple to upgrade."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"The threat intelligence is excellent."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The solution doesn't need a high level of technical training."
"We can visualize and control the activities in the environment from anywhere."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"We are using almost all of the features and we find it quite good overall."
"The initial setup is simple and user-friendly."
"We are protecting all our workstations."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
"I like that you can implement it in the managed service portfolio."
"This solution requires less management and is very easy to use."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"The tool gives inconsistent answers and crashes a lot."
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"Impact on system performance is horrible, adding a lot of delays for users."
"The GUI could be improved."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"Cortex XDR could be improved with more GUI features."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"
"I think the technical support could be better."
"There is room for improvement in terms of support. The support should be faster to respond."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while Cynet is ranked 9th in Extended Detection and Response (XDR) with 35 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Cynet is rated 8.8. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trellix Endpoint Security, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Stellar Cyber Open XDR. See our Cortex XDR by Palo Alto Networks vs. Cynet report.
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