We performed a comparison between NetWitness XDR and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine. Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Meanwhile, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education.
Service and Support: NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours. Some customers were impressed with Palo Alto’s support, while others reported mixed experiences.
Ease of Deployment: Some users found the initial setup of NetWitness uncomplicated, but others faced challenges. Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning.
Pricing: The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support. Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers.
ROI: NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics. Cortex XDR creates value by ensuring system and data security rather than a financial return on investment.
Comparison Results: Our users prefer Cortex XDR over NetWitness XDR. Users praise Cortex XDR for its user-friendly interface, ease of use, and comprehensive threat detection capabilities. They also appreciate its stability, scalability, and seamless integration with other solutions. NetWitness XDR users have encountered issues with slow performance, and configuration problems. They say NetWitness needs improvements in threat intelligence and reporting. While Cortex XDR has been praised for its reasonable pricing, NetWitness XDR is considered expensive. Cortex XDR offers a superior experience with robust features and better value for the investment.
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"The integration, visibility, vulnerability management, and device identification are valuable."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"The summarization of emails is a valuable feature."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The initial setup is pretty easy."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"The dashboard is customizable."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"The log correlation is good."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"Ability to isolate the machine when there are malicious files."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The interface of this solution is very flexible and easy to use."
"It is stable. We have been using it for some time, without any issues."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The web filtering solution needs to be improved because currently, it is very simple."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"The licensing model is complex to understand. It requires expertise to explain how the licensing works. You need expertise to guide you through the subscription plan."
"Limited remote connection."
"Managing the product should be easier."
"The GUI could be improved."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The contamination feature could be improved."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The initial setup requires a high level of skill."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while NetWitness XDR is ranked 17th in Extended Detection and Response (XDR) with 15 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while NetWitness XDR is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiEDR, whereas NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, SentinelOne Singularity Complete and Corelight. See our Cortex XDR by Palo Alto Networks vs. NetWitness XDR report.
See our list of best Extended Detection and Response (XDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Endpoint Detection and Response (EDR) vendors.
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