We performed a comparison between CYPHER Learning and SAP SuccessFactors Learning based on our users' reviews in five categories. After reading the collected data, you can find our conclusion below.
Features: SAP SuccessFactors Learning provides user-friendly training, a comprehensive catalog, and seamless integration with other software. CYPHER Learning stands out for its product training videos, gamification, and personalized content. SAP SuccessFactors Learning could benefit from enhancements in its mobile application, user management, flexibility, and pricing. CYPHER Learning requires improved grading and assessment, online exams, and automation.
Service and Support: Some SAP SuccessFactors Learning users faced challenges when communicating with the support team and complained about receiving generic responses. CYPHER Learning's customer service was praised for its promptness, well-informed support staff, and transparent support system.
Ease of Deployment: The setup process for SAP SuccessFactors Learning is complicated, especially when importing learning items. Users reported that CYPHER Learning is more straightforward. Users find it easy to get started with the help of excellent onboarding training and support.
Pricing: Users said SAP SuccessFactors Learning is costly due to initial fees and yearly support charges that can be burdensome for small businesses. CYPHER Learning offers a competitive and reasonably priced user-based pricing model.
ROI: Our users say that SAP SuccessFactors Learning's return on investment (ROI) depends on an organization's size and goals. CYPHER Learning users reported cost savings, decreased expenses related to logistics and travel, and enhanced overall efficiency and productivity.
Comparison Results: SAP SuccessFactors Learning is the preferred choice over CYPHER Learning. SAP SuccessFactors Learning stands out for its extensive catalog, advanced learning features, and seamless integration with other software solutions. Additionally, it offers enhanced resource allocation and access functions, resulting in a streamlined user experience. CYPHER Learning was praised for its product training videos, assessments, and gamification features. The customer service and support provided also received positive remarks.
"Initially, I was very excited about the automations. But when we started using the actual courses, I found that the ability to sync content and settings from parent courses to child courses is what I value the most. But both the automations and syncing are at the top of the list."
"On the back end, the most important feature is the built-in reporting, which makes it possible to track all of the user activities: what kind of courses the learners enroll in, how they are progressing, and when they complete a course. We have full insight, and we can analyze the captured data..."
"Creating courses for our resources is one of the best features of CYPHER Learning."
"One of the most valuable features is the ability to use private external portals through which we can sell our courses, which is enormous. This feature is one of the primary reasons we stitched from our previous LMS, as it allows us to grow and create customization. We can customize the portals within CYPHER Learning for specific clients, and that's huge."
"This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally."
"The way that CYPHER Learning tags classes and assignments with competencies helps me see what a student has done."
"The entire system is incredibly valuable, but one of the reasons we chose CYPHER Learning was the social interaction features, such as forums, student groups, and messaging."
"The most valuable feature is the ability for us to create personalized lessons. This is better suited to our students and learners than offering content or a subject that is already built into the system."
"Cloud Solution enables accessing the system from the internet, with no need to be within the company network."
"The most valuable feature for us in SAP SuccessFactors is the Performance Management module."
"The product offers a lot of information which we can share with systems."
"The solution is a user-friendly application for learning, designing, and setting up courses."
"SAP SuccessFactors Learning's most valuable features are accessibility and updated UX. The solution can be accessed from outside of the office network and the user's experience is good."
"The platform's most valuable feature is personalized learning recommendations."
"The most valuable features of the solution were the deployment and onboarding."
"It is a very stable tool. It is the most stable security application."
"The list of students needs to be organized according to gender. The list of students in the product contains both male and female students, whereas, in our grading system, we list the male students followed by the female students."
"Improvement is needed to the reporting options and system because sometimes it's not very accurate. We feel that there are not enough aspects to report on. We need some more advanced reporting."
"I think it would be helpful if the resources were more structured in a how-to format."
"They are not the cheapest solution, but they are not the most expensive."
"One thing that has been a problem is that CYPHER Learning doesn't save the students' work while they are doing it. For example, if you are on a Google Doc, and you close your Google Doc, then you come back, the work that you did has been saved. However, in CYPHER Learning, if for some reason the student clicks out of CYPHER Learning and goes back in, whatever they typed isn't saved. That is an area that they need to improve. A lot of my students may write an essay, but if they are two paragraphs in and their iPad crashes or something, when they go back, they are like, "All my work is gone." So, this would be an area that I would recommend for improvement in CYPHER Learning. It needs to auto save, and it doesn't auto save. That is definitely a weakness."
"I have one team member who is in charge of monitoring and checking students' progress. She is very tech savvy and has really dove into the reporting feature in CYPHER Learning. If I had one complaint, it would be the reporting. It is so robust and detailed that it is hard to obtain some of the specific things that we want. That has been her response to me, and I have found the same thing. If I just want to know how many students have completed a course in a specific organization, then it is a little bit too daunting and difficult to obtain exactly what we use as our key indicators."
"Screen sorting can be improved by providing more filtering options."
"One of the things that I would like to see improvement on is detecting duplicate users by identifying them by their names and not only by their email addresses. Many people change their email addresses but we don't know that they have. This can result in unnecessary duplication of user accounts."
"The flexibility and user-friendliness of the user's front end can be improved."
"The GUI and dashboards are areas in the solution with shortcomings where improvements are required."
"I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it."
"SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation."
"The product must make the integrations more seamless."
"The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications."
"The initial installation could be a bit easier."
"This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad."
CYPHER Learning is ranked 1st in Learning Management Systems (LMS) with 50 reviews while SAP SuccessFactors Learning is ranked 4th in Learning Management Systems (LMS) with 24 reviews. CYPHER Learning is rated 9.0, while SAP SuccessFactors Learning is rated 7.8. The top reviewer of CYPHER Learning writes " Rules engine allows us to automate aspects of our training, and we get full visibility into individual students' progress". On the other hand, the top reviewer of SAP SuccessFactors Learning writes "An easy-to-deploy and stable solution helpful for multiple HR-related activities". CYPHER Learning is most compared with Moodle, Canvas LMS, TalentLMS, Cornerstone Learning and Blackboard Learning Management, whereas SAP SuccessFactors Learning is most compared with Moodle, Workday, Litmos, Cornerstone Learning and INX +LMS. See our CYPHER Learning vs. SAP SuccessFactors Learning report.
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