We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The full stack of integrations made it easier to monitor the different technologies and platform providers, including Software as a Service providers, that otherwise would need a lot of work and customization to be able to see what is happening."
"The most valuable aspect of the solution is the APM."
"It is easy to navigate the menu and create tests."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"I don't have to worry about upgrades with the AWS version."
"Excellent autocomplete for everything in the UI."
"The most useful feature is the APM."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"It's great for monitoring IT services infrastructure."
"The most valuable feature is the monitoring of processes."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The Wi-Fi side needs improvement."
"We need more integration with security tools like Drata."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"We want to reduce having to go to different screens to obtain all the information."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"I'd like to see better pricing and more integration in the next release."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"As a new customer, the Datadog user interface is a bit daunting."
"The setup was a bit complex."
"I would like to see support for notification via SMS."
"The reporting structure could be more streamlined."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The product does not have SAP monitoring."
"We'd like to see more integration capabilities."
"Open-source software is usually not user-friendly."
"The interface could be more user-friendly."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best Cloud Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.