We compared Dell Avamar and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"Stable and scalable backup and recovery software, with good technical support."
"The tool's most valuable features are backup management and speed."
"It was very simple to deploy the solution to the client that you wanted to backup."
"Easy to configure and highly reliable for backup."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"Graphically, it's very user interactive. It's got a very nice interface."
"Its stability and deduplication capabilities are most valuable."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
"Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind."
"Nakivo Backup and Replication's web-based management interface enables intuitive, rapid, and seamless configuration and management of all backup and recovery functionality across the enterprise."
"Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
"The VM Backup Verification is one of the features I appreciate the most."
"The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved."
"Technical support responds very quickly."
"The initial setup is a bit complex and could be simpler."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"The solution used to freeze sometimes while taking a snapshot backup."
"The reporting should be improved, as we currently have to use another tool for that purpose."
"The client caches and deduplication system have a few problems."
"I would like to see better integration with third-party applications and platforms."
"Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better."
"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."
"One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point."
"There could be better integration with other solutions, such as Amazon S3."
"We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."
"I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs."
"In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."
"Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."
"They need a better knowledge base with more information about support issues."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Dell Avamar is rated 7.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Zerto. See our Dell Avamar vs. NAKIVO Backup & Replication report.
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