We performed a comparison between DX SaaS and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
"Dynatrace's new AI stuff really out shines its competitors. "
"It is very stable and reliable."
"Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue."
"We know exactly which line, which method, and which program needs fixing, so we directly go to the right developer and the guy comes in fixes it."
"We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."
"Quick Fault Domain Isolations: When people are having a problem, understanding where to look."
"I like the auto email alerting feature the most, as it is set up based on the application error or condition."
"I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"So far, we have not achieved the benefit of preventing issues."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy."
"We need more AI in the product to avoid manual analysis."
"It requires manual intervention to uninstall the cloud agent from servers you want it removed from."
"More integrations could prove very beneficial to us."
DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. DX SaaS is rated 6.6, while Dynatrace is rated 8.8. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix and Nagios XI, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our DX SaaS vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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