We performed a comparison between DX Unified Infrastructure Management and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Monitors the infrastructure asset and also monitors as an IT service."
"I recall the initial setup being straightforward."
"Probe packages and probe deployment."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"Technical support is great."
"Great customized dashboards and drill down reports with auto serve analytics."
"It is very scalable."
"It provides a comprehensive monitoring solution for our open systems."
"The product can scale."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"We want to see more investment in the UI and the dashboard."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The dashboards need to be improved."
"It needs a little bit more functionality in the Admin Console."
"I can't recall coming across any missing features."
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DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews while Scout APM is ranked 31st in Application Performance Monitoring (APM) and Observability with 1 review. DX Unified Infrastructure Management is rated 8.2, while Scout APM is rated 10.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor, whereas Scout APM is most compared with Zabbix, Datadog, Grafana, Prometheus and New Relic.
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