We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"I think Dynatrace has good integration. I saw an integration with xMatters where, when there's a problem, it can kick out a message to the whomever it is, with xMatters."
"We are able to drill down and detect what the problems are; providing high-quality performance monitoring."
"One of the features that sets this product apart from its competitors is that it generates a solution."
"Real time monitoring helps reduce downtime. It saves a lot of time in determining what is the likely cause of an issue an end user may be experiencing."
"It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
"The UEM feature, User Experience Management: Understanding how users are perceiving the application and then connecting that back into back-end systems to understand why things have gotten slow and then dealing with things."
"A very powerful solution for the end user."
"With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
"The product’s scalability is valuable."
"The most valuable feature is that we can receive information in different formats."
"The most valuable feature of Prometheus is its ability to collect metrics."
"Stability-wise, I rate the solution a ten out of ten."
"The product is easy to maintain."
"The solution is useful to collect huge metrics."
"The product has an easy-to-understand interface."
"It is a scalable solution."
"We would like the AI to produce more scientific data with less configuration."
"Hard to use for beginners, to setup and explore."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
"It would be great to have Synthetic automatically retrieve what the customer sees on his side."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"Enterprise Synthetic of DC RUM can be made more robust."
"When integrating this solution with any third party applications, there is an additional cost to pay. This can make the solution very costly to use."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"I would like to see improvement in the analysis tools and customization features."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"The DSL could be improved."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"The setup process could be more straightforward."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"The solution's error handling part could be improved."
"Lacks the ability to clusterize."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.