ITRS Geneos vs Prometheus comparison

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4,379 views|2,313 comparisons
96% willing to recommend
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6,474 views|5,765 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between ITRS Geneos and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Geneos' monitoring catalog may take longer to build and fully implement, potentially taking six months to a year. On the other hand, Prometheus' basic configuration is straightforward, but customization may require more time. Geneos' deployment may require professional services, whereas Prometheus' setup can be done with ease for experienced users.
  • Features: ITRS Geneos is a monitoring tool that is highly customizable and adapts well to low-latency systems. It offers real-time capabilities and has a proactive approach. On the other hand, Prometheus is a flexible tool that offers APIs and libraries, a reliable fast data storage system, and a scraping mechanism. Its valuable features include its many functions, counter, and exporters.
  • Pricing: ITRS Geneos uses a market-related pricing model that includes add-ons at extra costs, while Prometheus is an open source solution with no cost associated. ITRS Geneos is moderately priced for banking, but it might be too expensive for non-finance industries. On the other hand, Prometheus is essentially free compared to other solutions.
  • Service and Support: ITRS Geneos has strong technical support with quick issue resolution, while Prometheus relies on documentation and community forums for support. Geneos' support team is knowledgeable and able to provide appropriate solutions for customer needs. Prometheus users have access to helpful documentation and online support communities.
  • ROI: ITRS Geneos offers benefits such as detecting potential client issues, reducing downtime, managing alerts proactively, and decreasing high-severity incidents. On the other hand, Prometheus is a free tool that can provide a good return on investment.

Comparison Results: Prometheus is the preferred choice over ITRS Geneos due to its integration capabilities, affordability, and flexibility. Despite ITRS Geneos' comprehensive monitoring and alert management solution, it lacks thread-level monitoring and is not as lightweight. Prometheus is highly praised for its fast data storage system, scraping mechanism, and ability to extract data from multiple sources. It is also free and has a good return on investment, making it a valuable investment for monitoring needs.

To learn more, read our detailed ITRS Geneos vs. Prometheus Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.""In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones.""The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise.""The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer.""The great advantage of this tool is real-time monitoring.""This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

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"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph.""The solution can be deployed in thirty minutes.""It is highly valuable as it serves as the foundation for our infrastructure monitoring tools.""Stability-wise, I rate the solution a ten out of ten.""The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.""Prometheus is a great solution for monitoring.""The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure.""Prometheus gives us high availability automatically."

More Prometheus Pros →

Cons
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting.""t needs to have better middleware integration for things such as application and Microsft SQL servers.""ITRS Geneos cloud monitoring is very weak and can use improvement.""A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud.""Mobile phone integration is probably not as rich as it could be."

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"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required.""The setup could be made easier for new users because it requires a bit of advance knowledge or experience.""A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated.""Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL.""The solution's error handling part could be improved.""Its documentation could be clearer to understand.""Its stability could be even better.""When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."

More Prometheus Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:The most valuable feature of Prometheus is its ability to collect metrics.
    Top Answer:For a project I am currently working on in my company, I use Grafana, but for the data source part, I use Prometheus. I use Prometheus in a Kubernetes cluster. I use Prometheus for the processes… more »
    Ranking
    Views
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    Comparisons
    2,313
    Reviews
    11
    Average Words per Review
    1,415
    Rating
    7.9
    Views
    6,474
    Comparisons
    5,765
    Reviews
    32
    Average Words per Review
    387
    Rating
    8.3
    Comparisons
    Dynatrace logo
    Compared 22% of the time.
    AppDynamics logo
    Compared 13% of the time.
    Grafana logo
    Compared 11% of the time.
    Datadog logo
    Compared 10% of the time.
    Also Known As
    Geneos
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider2%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Security Firm7%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Computer Software Company16%
    Manufacturing Company7%
    Government6%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    REVIEWERS
    Small Business41%
    Midsize Enterprise28%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    Buyer's Guide
    ITRS Geneos vs. Prometheus
    May 2024
    Find out what your peers are saying about ITRS Geneos vs. Prometheus and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. ITRS Geneos is rated 8.2, while Prometheus is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and SolarWinds Server and Application Monitor. See our ITRS Geneos vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.