We performed a comparison between eG Enterprise and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Single pane of glass to review status of the full environment."
"The GUI is nicer than all the other graphical interfaces out there."
"Enormous capability to monitor Citrix environments."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"What I've found most valuable about the solution is that it's scalable."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"We don't have any issues with the stability of SolarWinds NPM."
"The connectivity of the solution is very good."
"The most valuable feature of this solution is the alerts."
"The most valuable feature is the graphical user interface."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Dashboards are difficult to create, and not so useful."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution needs to enhance the management dashboards."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"There needs to be more integration of widgets, especially for reporting purposes."
"The integration with the APIs and the web servers deployed can definitely be improved."
"The price of the solution can be improved."
"Consolidation of platforms would provide a smoother experience."
"My team has had a lot of issues with support."
"Having more technical and support resources available in Saudi Arabia would be helpful."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. eG Enterprise is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and ManageEngine IT360, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our SolarWinds NPM vs. eG Enterprise report.
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