We performed a comparison between Epicor ERP and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to deploy a generic implementation without advanced customization."
"Real-time results make for faster decision making."
"Epicor ERP is an easy-to-use solution."
"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The product enables users to customize their dashboards and reports."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"The solution is easy to use, flexible, and customizable."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"Our data is much more manageable than before."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"I would like to see a better reporting tool."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"The stability could always be improved."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"We need to customize more often than we would like."
"There are some aspects of the solution that is complex."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Epicor ERP is most compared with Odoo, SAP S/4HANA, SAP Business One, SAP ERP and NetSuite ERP, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Odoo. See our Epicor ERP vs. Microsoft Dynamics 365 Business Central report.
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