We performed a comparison between Microsoft Dynamics 365 Business Central and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Microsoft Dynamics 365 Business Central as CRM."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"Our data is much more manageable than before."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"The vertical covers all aspects of functionality and integrates easily with the existing Office products."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The selling feature is the most valuable."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"There's a moderate amount of scalability available."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"All its features are valuable."
"The stability is very good."
"Supply Chain Management is an excellent feature."
"In Thailand, the support here could be better. The process to get an answer is too long."
"We need to customize more often than we would like."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"Customization and costs could be improved."
"It could be more stable."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"They need to improve their processes."
"AX does take some time and maintenance."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"The tool's setup phase and pricing are areas with certain concerns where improvements are required."
"This solution could be improved with more expert resources and an easier implementation process."
"There are so many errors."
"The initial setup can be complex at times and has room for improvement."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, SAP Business One, SAP ERP, Epicor ERP and Odoo, whereas Microsoft Dynamics AX is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP. See our Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics AX report.
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