We performed a comparison between ESET Cloud Apps Protection and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Does a thorough job of examining email and URLs for malicious content."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The product's scalability is good."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"It was easy to set up."
"The stability is very good."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"The solution scales quite well."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"The company should focus on adding threats that the solution is currently unable to detect."
"We need a separate license and we don't know how to get the license that is required."
"The UI needs to be more user-friendly."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The flexibility of the solution can be improved."
"The product's deployment is complex and requires technical knowledge."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"The scalability can be improved, and the solution can be optimized."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. ESET Cloud Apps Protection is rated 9.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our ESET Cloud Apps Protection vs. Proofpoint Email Protection report.
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