Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) designed to secure your organization's email from spam, phishing attacks, malware, and other threats. However, Microsoft EOP is a basic email filtering service included with most Microsoft 365 subscriptions, while Proofpoint is a third-party, advanced email security solution. They can also be considered complementary, with Proofpoint offering a more robust layer of protection on top of EOP's foundation.
The summary above is based on 152 interviews we conducted recently with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) users. To access the review's full transcripts, download our report.
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The scalability is pretty good; it does what it is supposed to do."
"The initial setup is just a standard process."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It offers great security against malware and other threats."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"It has a really nice web-based administration console."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The setup was easy."
"The solution is very user-friendly."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The solution scales well."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The stability is very good."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The solution needs to improve its backup."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"The reporting needs a little bit of improvement."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The tool is not 100% stable."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"Integration for reporting needs to be improved, it's too complex."
"Proofpoint has a lot of false alarms."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"We find the cost to be prohibitive."
"The initial setup is complex."
"The solution could lower its price."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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