We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"The product's initial setup phase is very easy."
"The stability is very good."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard."
"In terms of the current global landscape, it is a great solution."
"It's a very user-friendly product."
"The product is good and has a good interface."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"The stability is good."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"Symantec End-User Endpoint Security is a stable solution."
"The product blocks computer viruses."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"I find it is the most reliable solution on the market."
"Some important features that are included are the built-in firewall and device control."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"The solution is very stable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The support needs improvement."
"The SIEM could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The stability needs to be improved. There are bugs that you have to deal with."
"The integration capabilities might be lacking a bit."
"They could improve the solution by adding better ransomware features."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"The solution lacks the automation I need."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"The solution could be more user-friendly."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"Installation of the tool on a workstation requires some technical knowledge, which could be more straightforward."
"The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."
"Since the division of the company, we have experienced a lack of support."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
"The technical support could be a bit better."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
"Technical support could be more responsive."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.