We performed a comparison between ESET Endpoint Protection Platform and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The price is low and quite competitive with others."
"The product's initial setup phase is very easy."
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I would say that this solution has the best support team in this kind of Endpoint protection product."
"ESET provides good protection."
"The solution's features and pricing are pretty good."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"In terms of the current global landscape, it is a great solution."
"The most valuable feature of this solution is the ease of use."
"The most valuable feature of the solution is that it is easy to use and maintain while also being fully encrypted."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most important feature is behaviour detection."
"The most valuable feature of the solution is the ease of deployment."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Detections could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"The adware module could be improved."
"High-end hardware requirements across workstations"
"There are some complexities if you want to manipulate the software."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution’s scalability is limited."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews while Trend Micro Worry-Free Services Suites is ranked 41st in Endpoint Protection Platform (EPP) with 6 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Vision One Endpoint Security, Microsoft Defender for Business, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Microsoft Defender for Endpoint. See our ESET Endpoint Protection Platform vs. Trend Micro Worry-Free Services Suites report.
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