We performed a comparison between ForgeRock and Saviynt based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is easy to set up."
"The most valuable features are that it is easy to manage and it's stable."
"Easy to navigate, handle and manage the applications."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"We have found the implementation process to be very easy."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"It is very easy to use. It addresses most of the trends in identity governance and risk management."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"The product is flexible to use."
"It is a flexible tool because it works on JSON."
"It's easy to manage and easy to use; a simple tool for end-users."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"If I had to name one thing, it would be the user interface (UI)."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The reporting and importing have room for improvement."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"There's a challenge with handling large amounts of data in this system."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution could improve by adding more advertising and marketing."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The identity management model needs a bit of improvement."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution does not work very well as the number of users increases."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"It is time-consuming to troubleshoot issues."
"Saviynt cannot customize based on customer needs."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. ForgeRock is rated 8.0, while Saviynt is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and One Identity Manager, whereas Saviynt is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Oracle Identity Governance. See our ForgeRock vs. Saviynt report.
See our list of best Identity Management (IM) vendors.
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