We performed a comparison between ForgeRock and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customer success and support teams have been crucial."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada's most valuable aspect is its usability."
"Omada offers a technical solution that addresses both our needs."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Easy to navigate, handle and manage the applications."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The product is easy to set up."
"Single sign-on provides flexibility and helps because users don't want to remember so many passwords when logging in. It's a major feature. Once you log in, you have access to all the applications. It also enables us to provide backend access controls to our users, especially when it comes to groups, as we are trying to normalize things."
"It helps us with maintaining enterprise identities."
"The best feature is the single sign-on provision for the various type of users."
"It's a very intuitive platform. It's easy to create groups and add people."
"Single sign-on is the reason we use AD."
"The tool's most valuable feature is conditional access."
"Microsoft Entra ID Protection and Microsoft Sentinel are both excellent monitoring features for Microsoft Entra ID."
"I like Entra's ability to integrate the Active Directory with third-party solutions. It's straightforward. I like the ability to define third-party systems and make the AD the primary identity provider."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"There's a challenge with handling large amounts of data in this system."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The web GUI can be improved."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution could improve by adding more advertising and marketing."
"The product's support services in the French language are not free."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"Automatic Deployment needs improvement. it could be made easier."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The workflow management for registering new applications and users could be improved."
"The main issue is that because Active Directory is in the cloud, it will inevitably be dependent on internet connectivity."
"Technical support could be faster."
"Many people believe that the Azure Active Directory is overly complicated and antiquated."
"The solution can improve the educational portion because it is an administration cost."
"To look at more documentation, engineering, or an open standard would be nice."
"The solution has not saved costs. While we’ve eliminated some tools, there are some other features that we are dependent on as admin, which are not yet integrated with Azure AD."
"The synchronization with the local Active Directory and synchronization with all of the users on the local and cloud could be better."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Microsoft Entra ID is ranked 1st in Identity Management (IM) with 190 reviews. ForgeRock is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Auth0, Symantec Siteminder and Saviynt, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform and Okta Workforce Identity. See our ForgeRock vs. Microsoft Entra ID report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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