We compared Fortinet FortiClient and Microsoft Azure VPN Gateway based on our user's reviews in several parameters.
Fortinet FortiClient stands out for its strong security measures, user-friendly interface, and comprehensive firewall policies. On the other hand, Microsoft Azure VPN Gateway is praised for its reliable and secure connections, ease of deployment, and cost-effective pricing structure. While Fortinet FortiClient excels in customer service and customizability, Microsoft Azure VPN Gateway is valued for seamless integration and high network throughput. Both products offer a positive return on investment but require improvements in different areas - Fortinet FortiClient in speed and user-friendliness, and Azure VPN Gateway in performance and stability.
Features: Fortinet FortiClient is appreciated for its strong security, user-friendly interface, and seamless integration with other Fortinet products. Microsoft Azure VPN Gateway excels in reliable and secure connections, efficient VPN management, and easy deployment and configuration.
Pricing and ROI: Fortinet FortiClient offers reasonable and hassle-free setup costs, while Microsoft Azure VPN Gateway provides a quick and straightforward setup process. Fortinet FortiClient's licensing options are flexible, while Microsoft Azure VPN Gateway offers convenient and customizable licensing options., Fortinet FortiClient offers robust features, seamless integration, and improved security, while Microsoft Azure VPN Gateway provides seamless integration, reliable performance, cost-effectiveness, and enhanced security.
Room for Improvement: Fortinet FortiClient could benefit from enhancements in user-friendliness, speed, customer support, bug fixes, customization options, and flexibility. Microsoft Azure VPN Gateway needs improvements in performance, stability, connection drops, configuration, authentication, documentation, user interface, and integration with other Azure services.
Deployment and customer support: The user feedback regarding time to establish a new tech solution varies for Fortinet FortiClient and Microsoft Azure VPN Gateway. FortiClient users mentioned both 3 months and 1 week for deployment and setup, while Azure Gateway users mentioned 3 months for deployment and 1 week for setup., Customers have given high praise for both Fortinet FortiClient and Microsoft Azure VPN Gateway in terms of customer service. Users have commended the knowledgeable and responsive support staff in resolving their issues.
The summary above is based on 53 interviews we conducted recently with Fortinet FortiClient and Microsoft Azure VPN Gateway users. To access the review's full transcripts, download our report.
"The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"It is a scalable product."
"The most valuable feature of Fortinet FortiClient is its performance."
"The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols."
"It's got a very friendly user interface."
"The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
"The VPN connection is the feature that I like the most."
"Remote connectivity is its most valuable feature."
"I think the solution is highly scalable."
"The ability to connect old protocols like Border Gateway Protocol is valuable."
"It sends us a lot of detections when we have any anti-virus updates. It provides the extended time needed to update a set of time needs and notifications."
"The product has valuable virtual machines, viability options, and enhanced VPN services, enabling the option to use it in different zones."
"The best feature is the ability to connect from anywhere."
"It works perfectly for me. It is very user-friendly in terms of the configuration and the setup process."
"The most valuable feature of Microsoft Azure VPN Gateway is its performance. It is very fast."
"The most valuable feature is the networking. I didn't have a good experience with the networking that Sophos has."
"The interoperability with various firewall and access gateway vendors is one of this solution's most valuable features"
"There must be a more easy-to-use GUI."
"The solution could improve by providing analytics or detailed reports."
"The pricing of the solution should be less expensive."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."
"The solution has some issues with stability on the user side."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor."
"Their technical support could be better. If you don't have a support contract, it takes longer."
"Documentation and configuration settings can be improved."
"They should release a less expensive version of the solution."
"I would like for them to improve the troubleshooting features. We have some problems with traffic and I can't identify where the problem is coming from. I have to open a ticket with support until it gets resolved. Microsoft doesn't offer enough tools to resolve the issue."
"Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team."
"The connectivity should be faster."
"Microsoft Azure VPN Gateway could improve by providing IPS zero-day threat protection. For example, the IPS zero-day threat protection can monitor the user behavior to protect the infrastructure. The solution can only be used as a VPN, it is lacking features."
"It isn't stabilized on the first day, and you need to set up the channels properly."
Fortinet FortiClient is ranked 2nd in Enterprise Infrastructure VPN with 86 reviews while Microsoft Azure VPN Gateway is ranked 4th in Enterprise Infrastructure VPN with 19 reviews. Fortinet FortiClient is rated 8.0, while Microsoft Azure VPN Gateway is rated 8.2. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Microsoft Azure VPN Gateway writes "A scalable and reliable solution that enables users to connect to older protocols that other products do not have". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas Microsoft Azure VPN Gateway is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Prisma Access by Palo Alto Networks, Ivanti Connect Secure and AWS PrivateLink. See our Fortinet FortiClient vs. Microsoft Azure VPN Gateway report.
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