We compared Microsoft Azure VPN Gateway and Prisma Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Azure VPN Gateway is commended for its reliable availability, impressive performance, and compatibility with different vendors. Prisma Access stands out for its ease of use, advanced security features, and global performance.
Room for Improvement: Microsoft Azure VPN Gateway requires improvements in zero-day threat protection and reliability. Prisma Access could benefit from enhancements in error handling, latency, and integration with other cloud architectures.
Ease of Deployment: Microsoft Azure VPN Gateway is simple and quick to set up, and the process takes 45 minutes at most. However, the setup can become complicated when bridging connections and endpoints. The setup process for Prisma Access varied in complexity and duration based on the size and requirements of the organization. While some users found it straightforward, others mentioned the need for expertise and assistance.
Service and Support: Users with a technical support contract with Microsoft were satisfied with the assistance they received, but those without a contract said the process may be slower, and it could be difficult to find a support person who can fix your problem. Prisma Access's customer service has received mixed reviews. Some customers expressed a desire for better technical support, while others have had positive experiences with prompt responses and knowledgeable engineers.
Pricing: Microsoft Azure VPN Gateway is regarded as affordable. Prisma Access is a more expensive solution, but users say the price is justified by its quality and features.
ROI: Microsoft Azure VPN Gateway helped users transition and prepare for upcoming cloud tasks. Prisma Access excels in identifying security concerns, seamlessly integrating with various products, and delivering instant value.
Comparison Results: Prisma Access provides enhanced security options, convenient user access, and worldwide performance, but some users said it was challenging to use or configure, and it is relatively expensive. Microsoft Azure VPN Gateway is commended for its simple setup and high availability. It delivers satisfactory performance and scalability, but it lacks some crucial features, and Microsoft technical support has room for improvement.
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The solution has good performance."
"The ability to connect old protocols like Border Gateway Protocol is valuable."
"It sends us a lot of detections when we have any anti-virus updates. It provides the extended time needed to update a set of time needs and notifications."
"What I like best about Microsoft Azure VPN Gateway is that it's a managed VPN, so it's one of the most powerful VPNs I've ever found. It also provides point-to-site VPNs configurable within a few minutes."
"The interoperability with various firewall and access gateway vendors is one of this solution's most valuable features"
"The Azure tool is useful and powerful and availability for clients. The updates are very good and reliable."
"The most valuable feature is the networking. I didn't have a good experience with the networking that Sophos has."
"The point-to-site is pretty good for the B2C stuff. It's fairly straightforward to set up."
"The most valuable feature of Microsoft Azure VPN Gateway is its performance. It is very fast."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"The setup is relatively straightforward."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"There must be a more easy-to-use GUI."
"The connectivity should be faster."
"I would like for them to improve the troubleshooting features. We have some problems with traffic and I can't identify where the problem is coming from. I have to open a ticket with support until it gets resolved. Microsoft doesn't offer enough tools to resolve the issue."
"Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team."
"The solution must provide metrics to monitor the inbound and outbound traffic easily."
"Their technical support could be better. If you don't have a support contract, it takes longer."
"They should release a less expensive version of the solution."
"In the next release, Microsoft should add an option to schedule upgrades."
"Documentation and configuration settings can be improved."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"The solution’s stability could be improved."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Microsoft Azure VPN Gateway is ranked 4th in Enterprise Infrastructure VPN with 19 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. Microsoft Azure VPN Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Azure VPN Gateway writes "A scalable and reliable solution that enables users to connect to older protocols that other products do not have". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Azure VPN Gateway is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Ivanti Connect Secure and AWS PrivateLink, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Fortinet FortiClient. See our Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks report.
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We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
