We performed a comparison between Fortinet FortiGate-VM and Juniper SRX Series Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortinet FortiGate-VM is highly regarded for its robust security features, including geofencing, IPS, antivirus, and a user-friendly interface. Additionally, it is praised for its strong firewall capabilities. Juniper SRX Series Firewall is appreciated for its ease of use and intuitive interface. It is also valued for its reliable support, site-to-site VPN functionality, and effective firewall protection.
Fortinet FortiGate-VM has room for improvement in several areas including key activation, internal log management, cloud management, monitoring tools, hardening, availability, clustering, throughput, customization, pricing model, troubleshooting forum, and guidance. Juniper SRX Series Firewall requires improvements in capacity limitations, pricing strategy, reporting and alerts, user interface, device reliability, documentation, and feature enhancements.
Service and Support: The customer service for Fortinet FortiGate-VM has mixed feedback. Some customers appreciate the fast response and expertise of the support team, while others believe there is room for improvement. Customers generally express contentment with the customer service of Juniper SRX Series Firewall, finding the support to be valuable and prompt. Nonetheless, there have been occasions where response times were slower.
Ease of Deployment: The setup process for Fortinet FortiGate-VM is generally simple and user-friendly, with users noting its ease of deployment. The initial setup for Juniper SRX Series Firewall can be completed relatively quickly for small-scale branch offices yet may require more time for complex environments. While some users found it to be effortless and plug-and-play, others mentioned a learning curve and the necessity of CLI experience.
Pricing: The setup cost for Fortinet FortiGate-VM is flexible and reasonable, offering choices for yearly or monthly licenses. Juniper SRX Series Firewall is priced in the middle, with a generally straightforward setup cost.
ROI: Fortinet FortiGate-VM provides enhanced security and stability, resulting in a high ROI rating from users. It is crucial to select the appropriate size initially to ensure a favorable return on investment. Juniper SRX Series Firewall offers reliability, uptime, and advanced security features, leading to a positive ROI for users.
Comparison Results: Fortinet FortiGate-VM is the preferred choice over Juniper SRX Series Firewall. Customers appreciate Fortinet FortiGate-VM for its robust security features, user-friendly nature, effortless deployment, and intuitive interface. The product also stands out for its exceptional support provided during deployment.
"The user interface (UI) is very, very good."
"The most important feature, normally for small business customers, is link load balancing."
"I like Fortinet FortiGate's antispam filter, SPN, and clustering features."
"The solution is stable."
"The technical support is great."
"The most valuable features are simplicity, management, and that it's constantly evolving."
"Fortinet FortiGate is a stable solution."
"The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications."
"The solution's initial setup process was very easy."
"The IPS module is my favorite because of the security advantage reached with a few clicks and its automatic updates."
"I find the simplicity to be most valuable."
"The solution can scale well."
"I really like that it's internationally deployable."
"The most valuable feature is that its IPsec works perfectly."
"The ROI is good since I get free support."
"Its interface is good. It comes with a lot of features, and its performance is also very good."
"It's fine, and it's good. It's very stable."
"Juniper has the "recovery safety feature", so if you perform a "commit confirmed" and the new configuration disconnects you. then there is no "confirmed" command with X mins (default = 10 mins). It automatically reverts (recovers) to the previous configuration. This is handy for when you do not want to make that trip down range just to reboot a router."
"The product provides good performance and has features comparable to other leading products in the market."
"It is a complete security bundle. The cloud-based Sky Advanced Threat Prevention feature is very valuable. I am 100% satisfied with the performance of the Juniper firewall. It has a very good throughput. It works very fine. We use our firewall as a site-to-site VPN or Software-Defined Wide Area Network (SD-WAN). In both cases, it has a very good and optimum performance. Their service support is very good in India. I get really good support from the Juniper team."
"The solution has proven to be quite stable."
"Juniper SRX Series Firewall is a stable solution."
"Juniper SRX is a very powerful firewall and sometimes can be used as a router."
"Juniper supports their products very well."
"The reports are very basic."
"Its reporting and pricing need improvement."
"Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"The solution could be more evenly structured."
"There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"The logs need to be better. They need to be more visible and easier to access."
"The product has issues with integration. I would like to see better integration in future releases of the product."
"It needs an Application Inspection."
"Improvements are needed for the responsive UI and JIT traffic reporting."
"We'd like to have more customization and easier customization of policies."
"SD-WAN could be enhanced to provide a clear division between control and data planes, utilizing controllers to manage tasks within the network."
"If I could add one feature, it would be free security profiles."
"The pricing is expensive."
"In terms of improvement, there have been some problems with the bandwidth of the security layer."
"We tried configuring the IDS for more than four months, but it did not work properly."
"The GUI needs improvement."
"The solution is quite advanced. You need a lot of training to use it effectively."
"In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns."
"There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product."
"It was very difficult to deal with and required a lot of support, and the UI is very poor."
"As a networking person, I don't really have any major issues with this device. Based on my experience of using it in a cluster, it could be more stable. I had an incident when one of the SRXs in a cluster couldn't learn ARP. It is a good solution, but firewalls don't seem to be an area of development for Juniper. They are focusing on data centers, routers, and switches, not firewalls."
"Both the web management and the graphical user interface are inadequate and should be improved."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews. Fortinet FortiGate-VM is rated 8.4, while Juniper SRX Series Firewall is rated 7.8. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Check Point NGFW. See our Fortinet FortiGate-VM vs. Juniper SRX Series Firewall report.
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