We performed a comparison between Juniper SRX Series Firewall and Palo Alto Networks NG Firewalls based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is highly regarded for its simplicity, intuitive interface, and exceptional customer assistance. It provides advantageous capabilities, including site-to-site VPN, effortless configuration, and a robust command line. Palo Alto Networks NG Firewalls excel in embedded machine learning, formidable security functionalities, and a cohesive platform. They present features such as application identification, DNS security, URL filtering, and GlobalProtect VPN.
Juniper SRX Series Firewall could enhance its capacity, reporting and alerts, user interface, device reliability, documentation, and feature set. Palo Alto Networks NG Firewalls would benefit from improved customization, configuration simplicity, machine learning capabilities, troubleshooting tools, documentation, user interface, VPN availability, and product stability.
Service and Support: Customers have generally found the customer service of Juniper SRX Series Firewall to be satisfactory, with helpful and knowledgeable support. Palo Alto Networks NG Firewalls have received mixed feedback, as some customers have praised the support while others have expressed dissatisfaction.
Ease of Deployment: The setup process for Juniper SRX Series Firewall is time-consuming, varying based on the environment's complexity. Palo Alto Networks NG Firewalls are known for their simplicity and ease of use. Palo Alto is considered more user-friendly and has a quicker deployment time.
Pricing: The setup cost for Juniper SRX Series Firewall is seen as simple, while Palo Alto Networks NG Firewalls are considered to be more expensive than other vendors. Juniper's pricing is fair and within budget, while Palo Alto's pricing is justified considering the level of security and features offered.
ROI: Juniper SRX Series Firewall is praised for its reliability, consistent performance, and advanced security capabilities, which ultimately lead to a favorable return on investment. Palo Alto Networks NG Firewalls excel in providing better visibility, detailed reporting, and streamlined management, resulting in decreased administrative burden.
Comparison Results: Based on the comparison between Juniper SRX Firewall and Palo Alto Networks NG Firewalls, it is evident that users prefer Palo Alto Networks NG Firewalls. This is due to its embedded machine learning for real-time attack prevention, strong security capabilities, and a unified platform that offers ease of use and maintenance. Users appreciate the advanced security features and user-friendly interface.
"The flexibility and ease of configuration are the most valuable features."
"The most valuable feature is the FortiManager for centralized management."
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
"The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security."
"Fortigate is very scalable to serve our customers' needs. We have scaled already from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers."
"The features that prevent internet connections, the filtering are the most valuable because we did not have any internet protection before."
"The initial setup of Fortinet FortiGate was straightforward."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"The product provides good performance and has features comparable to other leading products in the market."
"The EEE security controls allow us to make policy restrictions, so I can customize port numbers to allow or limit control."
"Commit: You can update the whole configuration without affecting the production. The new configuration will be loaded once the command "Commit" is submitted. You can also do a Commit confirmed to automatically roll back to the previous config after X minutes."
"The firewall features and the routing capability are the most valuable."
"The technical support is quite good."
"There is a lot of flexibility in how you can commit, check, and back out of a configuration."
"I've found the security features, such as IDS and the VPN most valuable."
"It is very fast and very easy to maintain. Another nice part of it is that you can easily extract the logs and move them over to a security operations center."
"The centralization capability is the most valuable feature of this solution as it enables us to monitor our systems efficiently."
"We standardized on the product and got rid of several other types of firewalls from different vendors."
"Palo Alto offers better Layer 7 protection than competing solutions by Cisco and Fortinet. I also like the VPN client more. The interface is simple, so administrators can deploy and configure it much faster than other firewalls"
"I like that they are more stable than the previous ones, and they allow a lot of other features."
"This solution not only provides better security than flat VLAN segments but allows easy movement through the lifecycle of the server."
"The application IDs, application controls, URL filtering, visibility, monitoring, and reporting are the most valuable features."
"We have found the application control to be the most valuable feature. Also, Layer 7, because all other products are working up to the maximum capacity. But Palo Alto is benefiting us, especially in application control management. We are able to differentiate between Oracle traffic and SQL traffic."
"Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"In some cases, its initial setup could be hard for customers."
"The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used. It could be more user-friendly. Of course, it still works fine for our operations."
"The cloud features can be improved."
"There are some cloud-based features that could be much more flexible than they currently are."
"Some of the features in the graphical user interface do not work, which requires that we used the command-line-interface."
"The setup is pretty complex and not easy to implement."
"I would like to see a more intuitive dashboard."
"The solution could cost less. It's a bit expensive right now."
"The workplace management console needs improvement. It should be a little bit more developed. Also, the interface needs a bit more improvement."
"I think Juniper SRX should have a GUI. Some of the competitors are already implementing GUI for the firewall."
"It needs better interoperability with Cisco gear."
"The technical support has room for improvement."
"it would be more powerful if Juniper brought out a security product other than the firewall, like anti-spam, endpoint protection, etc. Customers who want to deploy security solutions are not just thinking about firewalls... Juniper should have an end-to-end solution, from the endpoint to the network level."
"It would be ideal if the solution could use cloud services to help update signatures or threat prevention systems."
"It was very difficult to deal with and required a lot of support, and the UI is very poor."
"Over the past one or two years, Palo Alto Networks has added a lot of features into the NG Firewall products. I think this is becoming more complicated for our customers. Therefore, we could use some best practices, best practice tools, and implementation guides for some of the complicated features."
"Everything has been great. More machine learning would be something great to see, but I don't know if it's a priority for Palo Alto."
"I wish that the Palos had better system logging for the hardware itself."
"In the cloud, the HA could be a lot better. Its price could also be better. It is very expensive."
"The areas that need to improve are network protection and user identification."
"The first level of support will usually do nothing for you. If you're an IT company, you're not looking for level one support. You need to escalate. Other vendors have a direct support line for enterprise clients, but not Palo Alto."
"Palo Alto Networks NG Firewalls work slowly for vulnerability management. Its performance could be faster."
"I would like to see more integration."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews while Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews. Juniper SRX Series Firewall is rated 7.8, while Palo Alto Networks NG Firewalls is rated 8.6. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Check Point NGFW and Meraki MX, whereas Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Sophos XGS. See our Juniper SRX Series Firewall vs. Palo Alto Networks NG Firewalls report.
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