We compared Fortinet FortiMail and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The good part is that you don't have to configure it, which is very convenient."
"Since we have started using the solution, there have been fewer compromises."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"I think the spamming feature is very valuable."
"This solution is good for small and medium enterprise companies."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"The initial setup was easy. The configuration process is very straightforward."
"We can migrate seamlessly without any disruptions to our operations."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The pre-set policies and configuration analyzer are the most valuable features."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"Microsoft Defender for Office 365 should be more proactive."
"We need a separate license and we don't know how to get the license that is required."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"Such kinds of things, raised from the point from the objective actually, we are using Fortinet FortiMail. We don't find any kinds of challenge or difficulties, but Fortinet FortiMail is more efficient and more effective for us. I don't know for other client, but for us, Fortinet FortiMail is very effective Like, for instance, if it is possible, let's say some kind of high threat is actually encountered if it could be possible to SMBs in our smartphone, or mobile apps, kinds of thing, if Fortinet FortiMail is available to monitor the thing using from our mobile phone from our smartphone. If such kinds of things are truly included, it will be more or good for us."
"Sometimes, authentic emails get blocked by the solution's firewall."
"The tool needs to improve its pricing policy. Also, it needs to be more user-friendly. I would want it to improve email security as well."
"I believe there is room for enhancement in content and web security features."
"The Ui isn't that intuitive."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"It can be easier to configure or connect to the cloud to report on the attachments."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"The solution must improve the user experience."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"Some features, like encryption, are not available."
"The tool is not 100% stable."
"The security features could be better."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Fortinet FortiMail is rated 8.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Fortinet FortiMail is most compared with Cisco Secure Email, Barracuda Email Security Gateway, Proofpoint Email Protection, Fortinet FortiMail Cloud and Trend Micro Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Barracuda Email Security Gateway and Trend Micro Email Security. See our Fortinet FortiMail vs. Microsoft Exchange Online Protection (EOP) report.
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