We performed a comparison between Fortinet FortiMail and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The product is not resource-intensive."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"This solution is good for small and medium enterprise companies."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"A full-featured email gateway solution that contains security threats reliably."
"The solution is very, very stable."
"The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices."
"Fortinet’s support services are good."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There's room for improvement regarding the time frame for retrieving emails."
"The phishing and spam filters could use some improvement."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"The logging information is sometimes not clear or easy to understand."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"I would like it if the solution could be more affordable."
"Issues with the current email search functionality."
"Fortinet FortiMail should allow more flexibility with the content rules."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro ScanMail is ranked 29th in Anti-Malware Tools with 5 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro ScanMail is rated 6.6. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint and CrowdStrike Falcon.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.