We performed a comparison between GoToMeeting and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution worked well specifically for audio meetings."
"The most important feature for me was the iPhone app."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"It's easy to set up."
"It works, it's reliable."
"Even for somebody who does not have a lot of experience, they can easily use it."
"There is no lagging and the meeting interaction is seamless."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
"Multiple channels and tools for recording."
"Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"Arranging online meetings is the most valuable feature of Microsoft Teams."
"The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups."
"The solution is easy to use and helps me to communicate with my students."
"The most valuable feature of Microsoft Teams is its video calling."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"GoToMeeting is too slow, which is why we no longer use it."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"I didn't like the fact that they tried to make their new version look like Zoom."
"The newer user interface takes a bit longer to get used to."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit."
"The main issue is that the link goes down when there are internet issues."
"Technical support could be improved."
"The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue."
"If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement."
"Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow."
"The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline."
"We encountered occasional outages, which occurred a couple of times last year while using the product."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews. GoToMeeting is rated 7.8, while Microsoft Teams is rated 8.2. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Adobe Connect and BlueJeans Meetings, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Avaya Spaces. See our GoToMeeting vs. Microsoft Teams report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
