We performed a comparison between IBM Cognos and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dashboarding, reporting, and ad hoc reporting are the valuable features of IBM Cognos."
"IBM Cognos is an excellent solution for tax, planning, budgeting, profit and loss statements and balance sheets."
"Stability-wise, I rate the solution a ten out of ten."
"When it comes to decision-making, the product is very useful and used in many departments since a lot of people prefer the reports to be generated by IBM Cognos."
"The most valuable features of IBM Cognos are governance and enterprise reporting."
"The dashboarding offered by this solution is very valuable to us."
"Even while a user is using a cube for reporting, there will not be a situation as ' Cube file locked; unable to build or deploy'."
"It's enabled us to report directly from our main application systems. We're removing islands of data and we're removing inefficiencies, where people or small divisions had their own store of information."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"It's scalable."
"Transparency is the most valuable feature of this solution."
"he most valuable feature of the solution is its ease of use."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"We would like to see development of the product's UI function, to make it more of a UI tool that can be configured as required."
"The visualization aspect needs to be improved and I believe, this is being resolved in upcoming versions."
"Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently."
"IBM Support can be slow at times, but they can usually deliver in a timely manner."
"I would like for the platform to become more standard. If we make a development on our report and our dashboard, it will not be used in another solution. That means there is no portability for the developers."
"There are many problems with the product's stability part, making it an area where improvements are required."
"The data uploads that we do, such as Excel files, have a lot of restrictions. If we can make it a bit more user-friendly, allowing us to have more flexibility it would be a great help."
"I would like to see the introduction of mapbooks for supporting some geographical information."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"The product must be more transparent."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
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IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 132 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. IBM Cognos is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". IBM Cognos is most compared with Microsoft Power BI, Oracle OBIEE, Tableau, Oracle Hyperion and SAP BusinessObjects Business Intelligence Platform, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks and SAP Analytics Cloud. See our IBM Cognos vs. Salesforce Einstein Analytics report.
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