We performed a comparison between IBM Maximo and NetSuite ERP based on real PeerSpot user reviews.
Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is configurable, where you can add extra fields to screens and to the database."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"The most valuable feature is the ability to correct maintenance."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"We use it for the projects we do in the telecom industry."
"The initial setup is easy."
"We can install the bundles based on our needs."
"I would say that the solution is highly configurable."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"It is a very solid product for finance and procure-to-pay processes."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"You can get lost using the application"
"Revision management of file attachments."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"The solution's initial setup process was complex."
"The solution could be more stable."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"The solution is not user-friendly and it is complex to use."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while NetSuite ERP is ranked 1st in Billing Software with 33 reviews. IBM Maximo is rated 8.0, while NetSuite ERP is rated 7.8. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and Oracle Enterprise Asset Management, whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Microsoft Dynamics AX. See our IBM Maximo vs. NetSuite ERP report.
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