We performed a comparison between IBM Tivoli NetCool Impact and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product allows us to make use of open-source products, including running Java code."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"The solution is great at being able to fetch almost any kind of file."
"One of the valuable features is rapid dashboards."
"The best feature is the highly flexible graphs."
"It is simple."
"Power packs."
"The power flow is great."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"Stability-wise, this product needs to be improved."
"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"They should improve their support process and add chat."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"There are often bugs in new releases."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They need a little more self-service."
IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. IBM Tivoli NetCool Impact is rated 7.8, while ScienceLogic is rated 8.6. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, IDERA SQL Safe Backup and SCOM, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our IBM Tivoli NetCool Impact vs. ScienceLogic report.
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