Infor CloudSuite CRM vs Salesforce Sales Cloud comparison

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Infor Logo
104 views|90 comparisons
100% willing to recommend
Salesforce Logo
5,747 views|2,776 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor CloudSuite CRM and Salesforce Sales Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: April 2024).
771,170 professionals have used our research since 2012.
Featured Review
Joshua Rajeeva
Sue Bhuvane
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

More Infor CloudSuite CRM Pros →

"The solution can scale massively. I've been quite impressed.""It is a one-stop shop for running anything related to sales. You can do a lot of things.""The most valuable features of the solution are reporting and dashboards.""The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.""The dashboards and dashboard customization are great.""I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise.""It is a very stable solution.""Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."

More Salesforce Sales Cloud Pros →

Cons
"They could include marketing automation for the product."

More Infor CloudSuite CRM Cons →

"The solution is secure. However, they could always improve on security.""The setup of Salesforce Sales Cloud is complex. You need specialists in that area to be able to have a good setup. Once it's set up properly, running it is seamless. That's the most beautiful thing about Salesforce Sales Cloud.""The areas revolving around archiving and backup in Salesforce Sales Cloud are not as advanced as some of the other solutions in the market.""Salesforce Sales Cloud needs a more user-friendly interface.""The solution's configuration could be improved because getting a purchase order and administrating the right fields can be a real headache for us, especially when the Sales Cloud system enters an error stage.""In the next release, I would like to see more integration.""When importing from other apps, it gets messy.""It could have a more user-friendly interface."

More Salesforce Sales Cloud Cons →

Pricing and Cost Advice
  • "The product is expensive. I rate the pricing a five out of ten."
  • More Infor CloudSuite CRM Pricing and Cost Advice →

  • "The subscription is on a monthly basis."
  • "The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
  • "It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."
  • More Salesforce Sales Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments.
    Top Answer:The product is expensive. I rate the pricing a five out of ten.
    Top Answer:They could include marketing automation for the product.
    Top Answer:The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
    Top Answer:Sales Cloud could improve in areas such as AI integration, particularly for templates.
    Top Answer:Sales Cloud helps me manage and track my sales pipeline effectively. It is a CRM system that integrates with other systems for comprehensive sales management.
    Ranking
    34th
    out of 169 in CRM
    Views
    104
    Comparisons
    90
    Reviews
    1
    Average Words per Review
    372
    Rating
    9.0
    3rd
    out of 169 in CRM
    Views
    5,747
    Comparisons
    2,776
    Reviews
    18
    Average Words per Review
    380
    Rating
    8.2
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Sales Cloud, SFDC, Salesforce
    Learn More
    Salesforce
    Video Not Available
    Overview

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    Sample Customers
    Scott County
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company31%
    Comms Service Provider8%
    Financial Services Firm6%
    Non Tech Company6%
    VISITORS READING REVIEWS
    Educational Organization70%
    Computer Software Company5%
    Financial Services Firm4%
    Manufacturing Company2%
    Company Size
    No Data Available
    REVIEWERS
    Small Business46%
    Midsize Enterprise20%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise72%
    Large Enterprise21%
    Buyer's Guide
    CRM
    April 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
    771,170 professionals have used our research since 2012.

    Infor CloudSuite CRM is ranked 34th in CRM with 1 review while Salesforce Sales Cloud is ranked 3rd in CRM with 99 reviews. Infor CloudSuite CRM is rated 9.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Infor CloudSuite CRM is most compared with , whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.

    See our list of best CRM vendors and best Sales Force Automation vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.