We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I get alerts when scripts are detected in the environment."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet is very user-friendly for customers."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"NGAV and EDR features are outstanding."
"The setup is pretty simple."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Technical support is responsive and adept."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option."
"Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter."
"The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos."
"The solution has very good usability."
"I am impressed with the tool's detection response."
"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."
"Setting up Symantec is straightforward. Our DevOps team handled the installation, so I wasn't involved, but it wasn't that complicated. They are competent people with certifications in anti-virus management. They didn't need any training or help from the vendor."
"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."
"The solution prevents any damage from viruses and provides risk mitigation for virus threats."
"One feature I found most valuable in Symantec Endpoint Security Complete is the firewall feature on the endpoint. The firewall feature helps users handle virus outbreaks."
"The SONAR feature is valuable as it offers real-time protection and threat rejection."
"One of the most valuable features includes elements such as host libraries."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I haven't seen the use of AI in the solution."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
"The pricing could be a bit lower to match the normal retail pricing."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"The solution is expensive, and it could be made cheaper."
"The choices offered for the on-premises and cloud-based platforms are the reverse of each other."
"The customer service and support could be improved in regards to response time. It could be faster."
"Enhancements in malware analysis and behavior detection would be beneficial."
"An area for improvement in Symantec Endpoint Security Complete is that it needs to be developed more because competitors have started providing EDR and XDR functionalities, but in the product, those are still missing. Another area for improvement in Symantec Endpoint Security Complete is that it needs to be lightweight. Currently, the product is very heavy when compared to other vendors. It takes up too much space on the hard drive and the memory."
"The product’s scalability must be improved."
"Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."
"The solution should include automatic updates."
"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."
"The overall support level for the solution could be increased."
"There are some limitations from the cloud security point of view."
More Symantec Endpoint Security Complete Pricing and Cost Advice →
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security Complete is ranked 31st in Endpoint Protection Platform (EPP) with 14 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our Intercept X Endpoint vs. Symantec Endpoint Security Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.