We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"Issue linking has enabled teams to trace issues."
"The most valuable feature is project management."
"Its visual display and ease of use are most valuable."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
"The most valuable feature is Jira Align, which is a plugin that helps you to understand the progress that is made against each epic."
"I like it for team collaboration and task management. I also like its analytics and dashboards."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"The solution is very scalable and flexible."
"It has improved our organizational skills and kept us up to the task."
"I like being able to customize your views."
"Monday.com is the best platform for working with project organizations."
"All of the features are valuable. Especially, creating tickets for projects and assigning workers. Having trackable conversations and archive items for reference. We offer our customers a live update of their project by sharing a board directly with them. This allows them to comment or submit documents directly to Monday.com."
"The ability to track dates and times we need cases to be completed has been of great use to my firm."
"Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great."
"When you have a tool that anybody can use from all devices, it spares some time so that you could do and handle way more things."
"Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"Could be more stable with more integrations."
"Jira is a project management tracking tool, and it would be great to see integration with the source front or Azure DevOps, etc."
"ClickUp is a good alternative to Jira, so they have a better interface [GUI]. I don't like Jira's graphical interface - it could be more user-friendly. Jira looks old school."
"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."
"If they want Jira to be the one-stop shop of the view of all of your deliverables, not just from a defect tracking perspective, but also from a requirement perspective, a code perspective, and a testing perspective, it needs to pull out more data and work better as an integration tool."
"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."
"Integration with some of the automation tools could be improved."
"For others who have more varied assignments, some of which require collaboration with other team members, they might find Monday insufficient."
"Monday.com is always upgrading its features. I struggle to keep up with it all as I am not a tech expert."
"I would love to see better integration with Google Suite."
"Subitems could be reworked a little so that they’re more helpful."
"The permission settings require workarounds for some use cases."
"Opening up a task and adding content/updates could be a little more organized visually."
"Monday.com can be improved by becoming even more simplistic in settings/layout."
"The product can be improved by allowing for some sort of autonomous deadline creation."
Jira is ranked 5th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Adobe Workfront. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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