We performed a comparison between Kaseya VSA and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable part of this solution is the security features that it offers."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"The solution was scalable."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"The training that we received was quite good."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The most valuable features of this solution are automation, inventory, and patch management."
"The fetch repository is a good feature."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"The most valuable feature of this solution is centralized management."
"The most valuable features are patch management and mobile device management."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"It is a highly stable solution."
"You can create remote sessions for client systems."
"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"The technical support of the solution is an area with shortcomings that needs improvement."
"It never functioned as intended."
"There is room for improvement in the remote control strengths."
"The audit and KNM tools could improve."
"The agent-based monitoring solution can be improved."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"ManageEngine Patch Manager Plus needs to improve speed."
"The solution's UI is an area that requires improvement."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"They should add better features for managing hardware."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"The tool's support needs improvement."
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Kaseya VSA is ranked 5th in Patch Management with 29 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. Kaseya VSA is rated 7.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Atera, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, Microsoft Configuration Manager, ManageEngine Endpoint Central and ConnectWise Automate. See our Kaseya VSA vs. ManageEngine Patch Manager Plus report.
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