We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution was relatively easy to deploy."
"I am impressed with the tool's main dashboard, anti-malware application blocking, DDoS, etc."
"It's flexible, and Kaspersky Endpoint Security's performance is good. Also, the pricing is fine."
"The most valuable features of this solution are the firewall, the IPS, and the patch deployment."
"It is an effective solution. It provides a wide range of security and defense features."
"We have over 1,000 users using the solution in our organization and the solution has been able to handle it."
"The most valuable features for us include data security, as well as web browsing and password management security measures."
"Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based."
"The feature that I have found most valuable is its deployment. It is easy to centrally deploy. You can deploy it on the Administration Console then deploy it to the different endpoint machines without specifically deploying it manually on each machine. Its deployment is really user friendly."
"Its response time is the most valuable. It is very quick."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console."
"The solution is completely scalable."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"It's a single-agent installation with many features including wireless protection."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs."
"The dashboard isn't easy to access and manage."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not stable."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Reaching their support team can be difficult."
"Kaspersky Endpoint Security for Business could improve the flexibility of use."
"This solution needs improvement in the reporting section. Reporting in Kaspersky Endpoint is good but it's not that great. The platform needs to centralize reporting control."
"The performance level could be better."
"There are times when Microsoft Windows's antivirus called Defender interferes with the functionality of Kaspersky Endpoint Security for Business. There should be better integration with Windows."
"There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions."
"There are many improvements needed, such as faster responses, faster notification, and immediate reports."
"The encryption feature could improve."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"SONAR could be improved. The false/positive rate is a little high."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"The solution could be more secure and scalable."
"It seems that its not working very well with VMWare."
"Since the division of the company, we have experienced a lack of support."
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Kaspersky Endpoint Security for Business is ranked 12th in Endpoint Protection Platform (EPP) with 111 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, Fortinet FortiClient, CrowdStrike Falcon, ESET Endpoint Protection Platform and Trend Micro Apex One, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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