We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"The route limiting feature is very valuable."
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"I like everything about it. It provides the security we need."
"The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs."
"Kong Enterprise has excellent plugin support."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"The features I like include ease of operation and implementation in a cloud environment, the dashboarding features for API statistics, and the user-friendly developer portal."
"API Management does not take long to deploy."
"I like that security features can be integrated with API Management. I also like that you can perform rate-limiting and throttling functions."
"It's very well integrated with the Azure environment."
"Without a doubt, it has a very robust, strong marketplace where we can directly integrate with existing APIs and begin working on those."
"Initial setup was quite easy."
"Easy to integrate API management platform. It is a stable and scalable solution."
"It's easy to use compared to other products. It's easy to set up."
"The UI management is very easy to use."
"We are facing issues with the solution's features like reports and traffic analysis."
"The developer portal needs to be improved."
"Because it is open-source, it should be less expensive than others."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"It becomes difficult if you try to scale it up to multiple clusters."
"Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well."
"The solution should include policy features that are available in other solutions like MuleSoft API manager but missing in Kong Enterprise."
"The product's price is an area of concern where improvements are required."
"There is room for improvement in the user interface and workflow for hosting APIs, especially third-party APIs."
"The user interface needs improvement."
"The developer console for external users could be improved, especially in the testing site."
"Technical support could be more helpful and responsive."
"An area for improvement in Microsoft Azure API Management is deployment, in particular, the deployment of versions in Oryx. The development to production instance isn't adequate for me and needs to be improved. Microsoft Azure API Management lacks automation, which is another area for improvement."
"The documentation could be improved for the customer."
"Price is the first thing that comes to mind. It's quite expensive, which could be a barrier for some users."
"The integration with other API gateways is where they might try to improve."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 20 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
See our list of best API Management vendors.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.