We compared MuleSoft Anypoint API Manager and Kong Enterprise based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
The opinions on the setup process for MuleSoft Anypoint API Manager vary, with some users finding it complicated in the past but noting improvements over time. In contrast, Kong Enterprise generally offers a smooth and easy installation process, although a few users encountered difficulties and needed professional assistance.
MuleSoft Anypoint API Manager is highly regarded for its adaptability, expandability, gateway service, policy management at the API level, reliability, user-friendly interface, extensive range of connectors, seamless integration, diverse API options, and incorporation of security measures. On the other hand, Kong Enterprise distinguishes itself with its network services based on plugins, support for plugins, functionality derived from open source, features for authentication and authorization, customization through Lua scripting, impressive performance, and limitations on routing.
The users suggest that MuleSoft Anypoint API Manager could enhance its scalability, pricing options, performance, security options, and customization. On the other hand, Kong Enterprise could improve its pricing, automatic data API creation, customization, scaling up process, and developer portal.
The cost of setting up MuleSoft Anypoint API Manager can be high and varies compared to other options. Users have different opinions, with some finding it expensive and others considering it reasonable. In contrast, Kong Enterprise's pricing is influenced by factors such as scale and usage. It is open-source, indicating that it may be less expensive, although still higher than comparable products. The licensing costs for Kong Enterprise are considered reasonable.
Customers have reported positive experiences with the customer service and support of both MuleSoft Anypoint API Manager and Kong Enterprise. They found the support to be helpful, responsive, and prompt. Additionally, customers specifically praised Kong Enterprise's customer service for their assistance with Lua plugin installation.
Comparison Results
To summarize, MuleSoft Anypoint API Manager and Kong Enterprise have distinct characteristics. MuleSoft Anypoint API Manager is highly regarded for its adaptability, expandability, and extensive toolset. However, users have encountered difficulties during the initial setup, faced limitations due to vendor coupling, and expressed concerns about pricing. Conversely, Kong Enterprise is praised for its seamless installation, network services based on plugins, and authentication capabilities. Nevertheless, users have recommended enhancements in pricing, customization, and scalability. Both products receive positive feedback regarding customer service and support.
"The tool's scalability is good...The solution's technical support is good."
"The features I like include ease of operation and implementation in a cloud environment, the dashboarding features for API statistics, and the user-friendly developer portal."
"The route limiting feature is very valuable."
"Good at intercepting traffic and modeling APIs around that."
"The solution's technical support is good and fast in terms of responsiveness and problem-solving skills."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"Protocol transformation is the most valuable feature of Kong Enterprise."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"I believe the API connectivity within the cloud marketplace is most valuable."
"The entire offering and suite of tools that this solution provides have been very valuable. We are able to manage APIs on runtime on a cloud basis which has been very useful."
"Offers good integration and flexibility."
"The most valuable feature is the ability to investigate APIs."
"This is a good API management product."
"The developer portal is easy to integrate. It is easy to use, easy to integrate, and I like the developer portal."
"MuleSoft has given the API solution a 3-tiered architecture. This means that there are multiple channels available in one application. The usability is very high."
"The integration process was straightforward."
"The ease of billing is lost when Kong is not available directly on the Azure marketplace. This is one area where they can improve."
"The OS upgrades are not as frequent as they should be and they are bulky."
"The tool needs improvement in UX."
"The developer portal needs to be improved."
"The product's price is an area of concern where improvements are required."
"Because it is open-source, it should be less expensive than others."
"The technical support team's response time needs to be improved."
"Kong Enterprise can improve the customization to be able to do the integration properly."
"MuleSoft has advanced features but is slower."
"Their studio performance is very slow, it requires a lot of memory, and should be improved."
"When discussing potential enhancements overall, it primarily involves making it more user-friendly and lowering the pricing. There are several aspects that could benefit from improvement, or perhaps a few other areas to consider."
"The dashboards in Mulesoft Anypoint API Manager could improve."
"The initial setup is very complex."
"The initial setup, if you go back three or three and a half years, definitely, for us, was complex."
"The solution is missing a monetization module."
"I think that they can bring some transparency in reference to the terms of the microservices architecture."
More MuleSoft Anypoint API Manager Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 20 reviews while MuleSoft Anypoint API Manager is ranked 4th in API Management with 49 reviews. Kong Gateway Enterprise is rated 7.8, while MuleSoft Anypoint API Manager is rated 8.2. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of MuleSoft Anypoint API Manager writes "Responsive technical support, low tickets issued showing great stability, and limitless expansion". Kong Gateway Enterprise is most compared with Microsoft Azure API Management, WSO2 API Manager, Apache APISIX, Apigee and Amazon API Gateway, whereas MuleSoft Anypoint API Manager is most compared with Microsoft Azure API Management, Amazon API Gateway, Apigee, IBM API Connect and Layer7 API Management. See our Kong Gateway Enterprise vs. MuleSoft Anypoint API Manager report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.