We performed a comparison between LogMeIn Pro and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"Being able to remote access my computer means I can work at night from my house."
"Scalability-wise, I rate the solution a ten out of ten."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"I can copy information and put it into a presentation that I may be putting together at another location."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"I can login to my office computer, go into all of my software, and work from a remote location."
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"It's great that the total deployment can happen completely remotely."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's got a very easy-to-use interface."
"We don't have problems with stability. Everything is good."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"The only issue is that they could have a tier between 10 seats and 50."
"The high pricing of the product is its only shortcoming that needs improvement."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"They could improve the reporting."
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Parallels Access is ranked 12th in Remote Access with 5 reviews. LogMeIn Pro is rated 9.0, while Parallels Access is rated 8.8. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, BeyondTrust Remote Support, ConnectWise ScreenConnect and GoToAssist, whereas Parallels Access is most compared with Microsoft Remote Desktop Services, TeamViewer, Splashtop Remote Support, VNC Connect and TeamViewer Tensor. See our LogMeIn Pro vs. Parallels Access report.
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