We performed a comparison between Meraki Dashboard and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall."
"What I love most about the Meraki Dashboard are its user-friendly features."
"Great visibility on the dashboard."
"The ability of the product to perform with simplicity of deployment make it a valuable solution."
"Scalability is one of Meraki Dashboard's strongest features. We have thousands of users if we're counting the end-users on our clients' network, but we have hundreds of clients."
"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."
"We've been spending a lot less time on tickets and deployments, so we have more time to do other things."
"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."
"The installation process is not hard at all."
"The authentication overall - including to the VPN and LAN - is excellent."
"It's fairly easy to set up."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"ThousandEyes gives companies better visibility."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The Wi-Fi side needs improvement."
"It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."
"This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it."
"I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
"The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently."
"For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall."
"Third-party switches do not necessarily integrate easily with the system and this could be improved to allow for better adaptation."
"There needs to be more improvement on the device-connected interface."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"It would be nice if the solution covered other areas like server monitoring."
"They only offer synthetic requests."
"I would like the product to offer more agility."
"ThousandEyes could improve the dashboards by adding more features."
"It might be practical to extend monitoring capabilities to include network devices"
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It's an expensive solution."
"The tool does not provide features for application-level monitoring."
Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Meraki Dashboard is rated 8.6, while ThousandEyes is rated 8.4. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, Mist AI and Cloud, Zabbix and Cisco Secure Network Analytics, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and NETSCOUT nGeniusONE. See our Meraki Dashboard vs. ThousandEyes report.
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