We performed a comparison between Microsoft Intune and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"The most important thing for me is the autopilot feature."
"Great for software update needs, operating system version updates, and security policy enforcement."
"It is a very stable and scalable cloud-only solution."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"There is room for improvement in integration and security as well."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"It would be helpful if there was proactive remediation."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Intune's areas for improvement revolve around security and certificate management."
"Lacking in features such as Wi-Fi and network security."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"We'd love to see support for larger dependencies in the scripting feature."
"It could be designed a little bit more intuitively in terms of administration."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
More Quest KACE Systems Management Pricing and Cost Advice →
Microsoft Intune is ranked 3rd in Configuration Management with 166 reviews while Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews. Microsoft Intune is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox. See our Microsoft Intune vs. Quest KACE Systems Management report.
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