We compared Mimecast Email Security and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: On the other hand Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 and reliable technical support are also highly regarded. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: On the other hand, Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, user-friendliness of setup, and reducing high cost. Users have also raised concerns about blocked attachments, identity protection, default policies, and support quality. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as subpar or unsatisfactory. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: On the other hand, Mimecast Email Security's setup had mixed experiences, as some users found it fast and uncomplicated, while others found it moderately complex. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: On the other hand, Mimecast Email Security with Targeted Threat Protection is generally seen as costly, and some users struggle to justify the expense. The pricing is uncertain and perceived as higher compared to competitors. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: On the other hand, it is challenging to measure the return on investment for Mimecast Email Security with Targeted Threat Protection, as it is perceived to have minimal value. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"Email security is the most valuable feature of the solution."
"The solution is pretty straightforward to use and easy to set up."
"We like the content filtering and secure messaging features."
"It's good, it keeps the spam out."
"The solution offers good technical support."
"The setup was easy."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"The initial implementation is pretty easy to handle."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"The solution scales quite well."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"While it's quick and easy, the initial setup could be more user-friendly."
"As a user, the user interface of the management console could be upgraded, for example."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The solution is very expensive."
"External security features need improvement."
"The attachment scanning feature doesn't work properly."
"The installation is not so straightforward."
"The platform's cost-effectiveness could be improved."
"We find the cost to be prohibitive."
"The scalability can be improved, and the solution can be optimized."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"Proofpoint has a lot of false alarms."
"The initial setup is complex."
"Proofpoint Email Protection could improve by reducing the price."
"The false positives are an issue."
"The solution could be improved with the addition of PLP and email encryption features."
Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Mimecast Email Security is rated 8.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP) and Check Point Harmony Email & Collaboration, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail. See our Mimecast Email Security vs. Proofpoint Email Protection report.
See our list of best Secure Email Gateway (SEG) vendors and best Office 365 Protection vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.