We performed a comparison between MSP360 Backup and Veeam Backup & Replication based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has allowed me to implement a cost effective, highly configurable solution."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Enables us to restore the VM when the needs arises and for disaster recovery."
"The solution is quite stable."
"Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory."
"Veeam is the gold standard for backup and recovery. The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor."
"Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000."
"Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
"The ntegration of physical agents with our cloud connect service is positive."
"The ability to offload backup snapshots to the SAN helps with reducing the backup durations."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."
"The backup and integration could be improved."
"There needs to be more integration with VMware and the virtual machine."
"There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it."
"If they could add more support for all of the modern hypervisors, that would make Veeam much better and more flexible to work with. For example, there is no solution for VM to VM replication when it comes to Oracle OEM servers."
"The stability could be better, specifically in the cloud."
"The initial setup is complex."
"The pricing could be better."
MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews while Veeam Backup & Replication is ranked 1st in Backup and Recovery with 329 reviews. MSP360 Backup is rated 8.0, while Veeam Backup & Replication is rated 8.6. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". MSP360 Backup is most compared with N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne, Comet Backup and Veeam Backup for Microsoft 365, whereas Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Zerto and Veritas NetBackup. See our MSP360 Backup vs. Veeam Backup & Replication report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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