We performed a comparison between NetApp SnapCenter and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has greatly improved our DR activity."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The backup features are the most valuable because they allow the DBAs to replace SnapManager for Oracle (SMO), which is going away, and to do cloning as well. We can also clone to different servers and have the actual backup clone mounted on different servers. And we can split easily too."
"The initial setup was straightforward."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"There are several valuable features because of the way we use it. The backup and restore features are definitely indispensable."
"The second feature that sold us was the sub-second RPO. One of the things that made Zerto's product stand out from some of the more traditional solutions four years ago was its ability to maintain sub-second RPO over a group of machines, and that group of machines could be spread over multiple storage hardware."
"Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's."
"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
"The testing features are the most valuable features of this solution. We use the failover test feature not just for testing failovers and disaster recovery, we've also had clients use it for development purposes as well as patching purposes to test patches. We can failover the VM and then we can make any changes we want without affecting production. It's a nice sandbox for that usage."
"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."
"The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful."
"Zerto's user-friendliness is valuable."
"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."
"The product lags in terms of availability."
"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
"The replication feature needs improvement in future releases."
"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."
"The biggest pain points we have experienced are related to some of the SQL-intensive workloads just because the VPGs struggle a little bit to keep up. That might be because we are pushing too many transactions."
"Customer service and technical support need improvement."
"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."
"The improvement that I would like to see is a little bit easier product knowledge, things like that. It's getting a lot better than it was before because it's not as old of a product as Cisco, but if you look for something like Cisco routing and networking, you'll find millions of articles out there and it's everywhere."
"This solution could be improved if it met all the requirements that we look for including supporting multiple operating systems. We would prefer to use one solution for DR and backup."
"We have had some issues with trying to get certain parts of the backup or restore functionality to work."
"When I have a technical question, it sometimes takes a while for tech support to respond."
"We encountered some issues during Active Directory recovery."
NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. NetApp SnapCenter is rated 8.0, while Zerto is rated 9.0. The top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Dell Avamar, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our NetApp SnapCenter vs. Zerto report.
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