We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The integration and configuration of New Relic is straightforward and easy."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"You don't have to go through a list of 500 servers."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"It is stable and scalable."
"New features are added often."
"Sentry breaks everything down in real time."
"It's a great visibility tool for the developer team."
"The solution is user-friendly."
"Its initial setup process is relatively straightforward."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The most valuable feature we have found with Sentry is the security that it provides."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The connectivity between legacy and newer cloud applications is not great."
"The solution needs to have staging."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"I haven't come across any features that are lacking."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The solution should include more detailed reports for SQL database requests."
"I would like to have alert policies and alert conditions enhanced in the next release."
"The log centralization and analysis could be improved in Sentry."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"It would be nice if the product provided a map showing the users’ geographic location."
"The price could be lowered."
"Its debugging feature needs to be faster."
"Lacks user metric tracking and the ability to create more dashboards."
"The settings for an administrator are complex."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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