We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It offers helpful user metrics so we can learn more about the user experience."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
"Low barrier to start searching with the ability to normalize data on the fly."
"We saw the granularity that we could get from Splunk far exceeded what we already had. We had the ability to have our security team really focus on the platform and stay within the platform, but they could correlate with a variety of other stakeholders, and our stakeholders were growing."
"The correlation searches are most valuable just because we are able to do things like RBA."
"The connections to the database are very good and updating the data files is simple to do. The dashboards are useful and user-friendly."
"We primarily use it to correlate logs throughout the enterprise for both searching and use in investigations."
"From my experience, the visual aid that it provides is most valuable. There are charts and other means to provide information."
"We can ingest and correlate data from virtually any type of system."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"I haven't come across any features that are lacking."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The solution only supports the cloud platform and not on-premises."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The product's price may be an area of concern where improvements are required."
"I feel the solution to be too slow."
"The historical data extraction needs improvement. I would like the capability of taking data and having it trend longer."
"Splunk can improve regex/asset analysis as we do not want to crawl until it is done."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
"The ingestion happens quickly, so you can run up the data costs if you use the default settings. It isn't a problem for government agencies in the Saudi market, but many of the corporations in India are small or medium-sized enterprises that cannot afford that kind of ingestion system."
"An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times."
"There are new services which are coming up. If Splunk can catch up with the speed of Amazon, and with the integration, instead of us waiting for another year or so, that would be good."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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