Okta Workforce Identity vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Okta Workforce Identity and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Okta Workforce Identity's setup process was generally straightforward and could be completed in a few hours or days. Some users found it more complex and needed assistance. On the other hand, Prisma Access's setup process had varying levels of complexity and duration. Some users found it easy and only took a few hours, while others found it more complex and required expertise and assistance.
  • Features: Okta Workforce Identity is highly regarded for its user-friendly interface, seamless integration with other systems, and convenient single sign-on feature. On the other hand, Prisma Access is commended for its robust security measures, adaptable policy application, and comprehensive protection of various application traffic.
  • Room for Improvement: Okta Workforce Identity could enhance its password vaulting management, licensing and features clarity, user interface, customer support, and integration with major cloud providers. Meanwhile, Prisma Access by Palo Alto Networks would benefit from improvements in user interface, error handling, configuration changes, and documentation.
  • Pricing: Okta Workforce Identity is reasonably priced for its setup cost, although it is not the most affordable option available. In contrast, Prisma Access is considered to be more expensive, but this is justified by the product's quality and features.
  • ROI: Okta Workforce Identity is a dependable solution that delivers a consistent and trustworthy product. It yields a return on investment ROI ranging from 20% to 30%. On the other hand, Prisma Access offers numerous advantages, including a 40% reduction in the total cost of ownership. It provides substantial value for the money invested.
  • Service and Support: Users have generally praised the customer service of Okta Workforce Identity, specifically the effectiveness and quality of technical support. However, there have been some negative experiences related to troubleshooting. In contrast, the customer service of Prisma Access has received mixed reviews.

Comparison Results: Okta Workforce Identity is commended for its user-friendly interface, simple setup process, and strong integration capabilities. However, it lacks certain functionalities such as password vaulting management and could improve its customer support. On the other hand, Prisma Access is highly regarded for its extensive security features, accessibility for users, and ability to safeguard all types of app traffic. Nevertheless, it can be challenging to use and configure, and its pricing is considered relatively high. 

To learn more, read our detailed Okta Workforce Identity vs. Prisma Access by Palo Alto Networks Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Having a single sign-on to all our applications.""I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows.""I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness.""We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere.""It has a wide range of MFA options. I prefer "Okta Verify" out of them all.""The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive.""I find the provisioning features and the integration with other applications useful.""It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."

More Okta Workforce Identity Pros →

"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product.""Prisma Access by Palo Alto Networks is a seamless solution.""We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions.""The features I find most valuable is WildFire, user integration, and the basic technology features.""The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used.""The product's initial setup phase is simple.""It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue.""Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."

More Prisma Access by Palo Alto Networks Pros →

Cons
"This user integration with the Okta integration network could be simplified.""Its pricing needs improvement.""Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft.""The product is expensive compared to other tools.""A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up.""The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface.""The product does not offer enough integration capabilities.""The guest user access could be improved."

More Okta Workforce Identity Cons →

"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches.""They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production.""The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done.""The product's current price is an area of shortcoming where improvements are required.""The price can be reduced to make it more competitive.""It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products.""While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.""From any improvement perspective, the product's compatibility issues with Linux need to be resolved."

More Prisma Access by Palo Alto Networks Cons →

Pricing and Cost Advice
  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

  • "The licensing cost is about 18,000 euros."
  • "Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
  • "The pricing for this solution is on the higher end."
  • "Compared to other products, the price is slightly high."
  • "This is not an expensive product and everything is included with one license."
  • "Prisma Access is a little bit expensive."
  • "The licensing fees are paid on a yearly basis and for what we get, the price is good."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two… more »
    Top Answer:The pricing itself is a bit more expensive than the other products in the market so far. Since I know the product is in full demand. But, again, the price texture, features, and everything suits well… more »
    Top Answer:Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta… more »
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer:The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
    Top Answer:As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost. A customer is using 250,000 user licenses for… more »
    Ranking
    6th
    out of 34 in ZTNA as a Service
    Views
    1,376
    Comparisons
    1,113
    Reviews
    24
    Average Words per Review
    546
    Rating
    8.3
    2nd
    out of 34 in ZTNA as a Service
    Views
    8,491
    Comparisons
    5,752
    Reviews
    27
    Average Words per Review
    990
    Rating
    8.1
    Comparisons
    Also Known As
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
    Learn More
    Overview

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    Sample Customers
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company15%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Government7%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company44%
    Manufacturing Company11%
    Security Firm4%
    Pharma/Biotech Company4%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Financial Services Firm11%
    Government6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    REVIEWERS
    Small Business31%
    Midsize Enterprise28%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Okta Workforce Identity vs. Prisma Access by Palo Alto Networks
    May 2024
    Find out what your peers are saying about Okta Workforce Identity vs. Prisma Access by Palo Alto Networks and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Okta Workforce Identity is ranked 6th in ZTNA as a Service with 59 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 59 reviews. Okta Workforce Identity is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Okta Workforce Identity vs. Prisma Access by Palo Alto Networks report.

    See our list of best ZTNA as a Service vendors.

    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.