We performed a comparison between One Identity Manager and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The administrative features and SoD are valuable."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Quest One IDM allows for large customization."
"It's very easy to roll out."
"One Identity Manager connects SAP accounts to employee identities under governance. The connector from One Identity for SAP is the most powerful one in the market. This connector can touch all the levels of the objects in SAP. It can not only be connected to SAP ERP but also to SAP HANA, GRC, etc. One of the strengths of One Identity Manager is the SAP connector. You can touch a lot of the SAP environment and also have deep granularity."
"One Identity Manager is flexible and offers numerous connectors that enable us to serve as the core component of the system, as well as to construct our own connectors using the API."
"The solution offers good integration with other environments such as SAP and Active Directory, et cetera."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
"In terms of what the most valuable feature of One Identity Manager is, that would be hard to say because the tool is great overall. There's not really one feature you'd prefer over other features, but what's really great, in my opinion, is the fact that the provisioning is really stable and accurate, and it's a process my company trusts. This means that without a lot of maintenance, I can be pretty sure that as soon as my alternative source gives a new identity or gives new information about a particular identity, everything will be transformed and executed the right way. My company has tried other solutions and there's always a struggle with the provisioning system in terms of knowing what systems work, but with One Identity Manager, this issue doesn't happen. It's also a stable system which I like."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"The solution's ability to save and manage of all my passwords is great."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The solution allows the user to search logs based on a specific time."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"They need to improve the cost for small companies."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The reporting and importing have room for improvement."
"If I had to name one thing, it would be the user interface (UI)."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"With technical support, it is always an issue to get the right person. They do have good technical people in support, but it is sometimes not so easy to get them."
"In the update processes for hotfixes need improvement."
"There are a few aspects of One Identity Manager's user experience that could be improved."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"The interface can be a bit complex for an administrator to manage."
"There are several smaller parts of the tool that have room for improvement."
"The performance could use improvement. Sometimes synchronizations take too long."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"having a RESTful implementation instead of RPC would have been more desirable."
One Identity Manager is ranked 2nd in User Provisioning Software with 75 reviews while OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews. One Identity Manager is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint and Cisco ISE (Identity Services Engine), whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and Google Cloud Identity. See our One Identity Manager vs. OneLogin by One Identity report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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