We compared One Identity Manager and SailPoint IdentityIQ based on our user's reviews in several parameters.
One Identity Manager is praised for its robust access control capabilities, user lifecycle management, and excellent customer service. In contrast, SailPoint IdentityIQ stands out for its comprehensive access management, user provisioning, and efficient role management functionalities. While One Identity Manager offers flexibility and scalability, SailPoint IdentityIQ is known for its user-friendly interface and customizable dashboards. Both products offer positive ROI and competitive pricing, with One Identity Manager focusing on security and compliance, and SailPoint IdentityIQ on operational efficiency and enhanced security measures. Areas for improvement include UI enhancements for One Identity Manager, and more customization options for SailPoint IdentityIQ.
Features: One Identity Manager offers robust access control, comprehensive reporting, and seamless integration. Users value its role-based access control and self-service capabilities. On the other hand, SailPoint IdentityIQ excels in access management, user provisioning, role management, and customizable dashboards. It provides automation and effective access certifications.
Pricing and ROI: One Identity Manager has favorable pricing structure with reasonable setup costs and flexible licensing options according to user experiences. In comparison, SailPoint IdentityIQ also offers reasonable pricing that is competitive, with a manageable setup cost. Users find the licensing process straightforward and transparent., One Identity Manager has shown significant ROI with improved efficiency, streamlined processes, and reduced costs. SailPoint IdentityIQ delivers operational efficiency, improved user access management, and enhanced security measures for organizations.
Room for Improvement: One Identity Manager could improve the user interface, user experience, workflows, integration with other systems, and offer better documentation and support resources. SailPoint IdentityIQ needs enhancements in its user interface, customization options, and improved navigation for new users.
Deployment and customer support: Based on user feedback, it appears that both One Identity Manager and SailPoint IdentityIQ have varying timeframes for establishing a new tech solution. While some users reported spending three months on deployment and an additional week on setup, others mentioned needing only a week for both deployment and setup. The different timeframes should be considered when evaluating the overall duration of each product., One Identity Manager shines with its highly rated and exceptional customer service, praised for prompt and efficient responses, professionalism, and expertise. SailPoint IdentityIQ receives positive remarks for its responsive and knowledgeable support team, effective assistance, and professionalism.
The summary above is based on 57 interviews we conducted recently with One Identity Manager and SailPoint IdentityIQ users. To access the review's full transcripts, download our report.
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"One Identity Manager is user-friendly and easy to customize. One Identity's business roles enable me to map company structures for dynamic application provisioning, which is fairly important."
"I like the customer-facing portal because it is simple to use for end users."
"Quest One IDM allows for large customization."
"It is easy to use and handle."
"We have reduced about 60% of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"The Data Importer is a great tool to create an ETL. It generates code which is easy to maintain later without the tool."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The solution is very good at the management of the identity lifecycle."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"One of the most valuable aspects of SailPoint is its open integration interface."
"We like the integration with other systems."
"Provides good authorization and authentication system functionality."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"The access certification feature is valuable."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"I would like to search on date fields, which is not possible now."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"The reporting and importing have room for improvement."
"We fell into that trap of over-customization which made upgrading the product difficult."
"There is a small area inside of the administrator's GUI that could be a little bit more organized."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"The interface can be a bit complex for an administrator to manage."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"A feature that I would like to see is a mobile app that provides users the ability to make changes or add users to the Active Directory, on the fly."
"There are a few aspects of One Identity Manager's user experience that could be improved."
"One Identity Manager is currently in the process of modernizing its UI, which I hope will result in a more user-friendly interface for its Identity Manager. However, it is uncertain whether they have plans to consolidate their various tools into a unified system to simplify configuration and tasks."
"The report functionality and dashboard of the access manager could be improved."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"I would like to see more Cloud management from this product."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"It is not readily available and cannot be downloaded from the net."
"Certifications could include additional access levels or practices."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
One Identity Manager is ranked 2nd in User Provisioning Software with 75 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. One Identity Manager is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". One Identity Manager is most compared with Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine), ForgeRock and Saviynt, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and Oracle Identity Governance. See our One Identity Manager vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
