We performed a comparison between Outreach and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Salesforce, Zoho and others in Opportunity Management."It's allowed us greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity. We are getting better data on what messaging works when reaching out to prospects."
"The most valuable features are performance and integration."
"CRM solution that performs well. It's multifeatured, so you can use it for different activities such as managing opportunities, managing revenue, reviewing leads, etc."
"Suitable for all sizes of organizations."
"It has custom fields and custom reports which can align to our business objectives and marketing focus."
"This product is lightweight."
"The company wants to implement the idea of democracy within IT. As an end user, you can do a lot by yourself, so you do not have to write code. The idea is that they go for low-code and they use flow. It's possible to update records and do things like automation without writing real codes. I think this is one of the advantages of the solution."
"Salesforce helps up keep track of candidates."
"We can also customize Salesforce Sales Cloud to our customer's company requirements. As for your demand, you can customize it. There are so many configurations we can do with the application. There is a lot of functionality that you can implement. It's an easy-to-use, user-friendly, and secure platform."
"Reporting at the 20,000 foot level needs to be improved. I want to be able to see how many emails are opened twice vs three times vs four times."
"An area for improvement would be the ease of configuration."
"I would like to see licensing fees reduced in the next release."
"I would like if Sales Cloud had the flexibility to create or edit the forms used to submit requests. Right now, they're fixed, and users can't edit them. Only administrators have editing privileges, so it takes too long to make changes."
"The solution can be difficult to understand for customers of Salesforce."
"It is very clunky. Its interface can be more user-friendly. There is always way too much information going on in Salesforce. It puts too much on your screen. It gives you every piece of information in the world, whereas I need less. It would be nice for it to be cleaned up a bit."
"The performance is sometimes slow. There is too much information and this makes it difficult to find the answers we are looking for."
"In the next release, I would like to see more integration."
"The monitoring is very good, but it could be better."
Earn 20 points
Outreach is ranked 8th in Opportunity Management while Salesforce Sales Cloud is ranked 2nd in Opportunity Management with 99 reviews. Outreach is rated 9.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Outreach writes "Provides greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Outreach is most compared with Apollo.io, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
See our list of best Opportunity Management vendors.
We monitor all Opportunity Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.