We performed a comparison between Palo Alto Networks Cortez XSOAR and Splunk Phantom based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions come across as reliable and powerful products. Cortex does slightly better in the Pricing category, however.
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"The connectivity and analytics are great."
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"Log aggregation and data connectors are the most valuable features."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The product’s stability is good."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"It is a scalable solution."
"Its agility and scalability are valuable."
"The solution provides threat intelligence with EDR."
"The solution is very reliable."
"Splunk SOAR's quick response to incidents is the most valuable part."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"It helps increase efficiency and productivity."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"Multi-tenancy, in my opinion, needs to be improved. I believe it can do better as a managed service provider."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"The solution is very expensive."
"They should provide integration with machine learning platforms."
"The solution should be made a bit cheaper."
"There is room for improvement in terms of the pricing model."
"Its dashboard features need improvement."
"The user interface could be a bit better."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"It could be easier to implement."
"The UI can be more customizable for the clients."
"The technical support for the Splunk SIEM solution was average."
"The algorithm and machine learning have room for improvement and can be more user-friendly."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"There is a lot of room for improvement with the UI."
"The cost of Splunk SOAR has room for improvement."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Fortinet FortiSOAR, Swimlane, IBM Resilient and ServiceNow Security Operations, whereas Splunk SOAR is most compared with Cortex XSIAM, ServiceNow Security Operations, Torq, Tines and Cisco SecureX. See our Palo Alto Networks Cortex XSOAR vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I would recommend CyberSponse. There is a reason why CyberSponse have been awarded Government and Military contracts over all the competition! Commerical customers need the same power and capability, why settle for anything less!